Frequently Asked Questions
Everything you need to know about your Sleeper experience.
What is the typical shipping timeframe?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that certain sale items may be marked as final sale and are ineligible for return.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable, relaxed fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options such as Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We prioritize natural fibers like organic cotton and linen, and we work exclusively with manufacturers who adhere to fair labor standards.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You may cancel or modify your order within 60 minutes of placement by contacting our support team.